1. Manage and oversee day-to-day business operations.
2. Develop and implement operational policies and procedures.
3. Ensure efficient coordination between sales, customer support, and other departments.
4. Monitor operational performance and identify areas for improvement.
5. Maintain service quality and ensure customer satisfaction.
6. Handle resource planning, team scheduling, and process optimization.
7. Prepare operational reports and present performance metrics to management.
8. Resolve operational issues and ensure timely execution of business activities.
Requirements
1. Bachelor's degree in Business Administration, Operations Management, or a related field.
2. 2-5 years of experience in operations management, preferably in the travel, hospitality, or service industry.
3. Strong leadership, organizational, and analytical skills.
4. Excellent communication and team management abilities.
5. Proficiency in MS Office and operational reporting tools. Benefits Attractive salary and incentives
resource planning, analytical skills, team management
2-3 years
1
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